When someone joins or leaves, I rebuild their job from memory.

When a person walks out, they take more than their tasks. They take the reasons: why this client gets that handling, which thread changed the policy, who always signs off on this kind of thing. The work stays. The story of the work leaves with them, and the next hire buys it back one question at a time.

Garrin keeps the story with the firm. What was decided, when, and by whom is not something you rebuild from memory. It is something you read, in a chained, tamper-evident record; change one entry and the chain says so. The context belongs to the role, not the person. When the person goes, the job keeps its story.

The feed itself teaches. Because work arrives grouped with its context, a new pair of eyes sees the whole of a matter the first time they touch it: the thread, the meeting, the document, the client. Onboarding stops being a tour of someone's memory and starts being a tour of the work.

Good leavers write things down. This is for everyone else, and for everyone who inherits their desk.